Before you order
How do I find my belt or support size?
Belt: measure your waist at navel height. Support: measure around the relaxed knee, elbow or wrist. Compare with the size chart above — between sizes, message us on WhatsApp. Items without sizes (shaker, bottle, towel) are one size.
How do I clean the shaker and bottle?
Warm soapy water after every use, then let it dry open so it doesn’t hold odours. Check the product description for dishwasher suitability.
How do I care for towels, supports and belts?
Towels, supports and wraps: cold wash, no bleach, air dry away from high heat. Belts: wipe with a damp cloth and air dry.
When will my order arrive?
Riyadh in 1–3 business days, the rest of Saudi Arabia in 2–7. You’ll get a tracking number once it ships, and shipping cost is shown before you pay.
Can I return or exchange?
Yes, within 7 days of delivery in original condition and packaging. If it arrives damaged or wrong, we cover shipping. Message us on WhatsApp at 0548913146 or email juststrt070@gmail.com with your order number.
How can I reach you?
WhatsApp or call 0548913146, or email juststrt070@gmail.com. We reply daily, 10am–10pm.
Before you ask
Answers before you order
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What if the product doesn't suit me?
Returns and exchanges within 7 days of receipt, provided the product is in its original condition and packaging. Damaged or wrong shipments are on us.
Return Policy -
When will my order arrive? And how much is shipping?
Riyadh in 1 to 3 business days, and the rest of the Kingdom's cities in 2 to 7. Shipping cost appears on the checkout page before you pay.
Shipping Policy -
Is payment secure?
Payment happens on Shopify's encrypted page, and your card details never pass through the store or get saved in it.
Privacy Policy -
How do I care for the product?
Washing and care instructions are written on each product page. In general: the shaker and bottle with warm water and soap, and the towel and supports with cold water and air drying.
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I want to ask before I order
Message us on WhatsApp and we'll answer you before the order, not after.
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