Privacy policy

Last updated: October 24, 2026

JUST START operates this store and website, including all related information, content, features, tools, products and services, with the aim of providing you, as a customer, with a distinctive and carefully customized shopping experience (the "Services"). JUST START is powered by Shopify, which enables us to provide the Services to you. This privacy policy explains how we collect, use and disclose your personal information when you visit or use the Services, make a purchase or other transaction through them, or contact us in any other way. If there is a conflict between our terms of service and this privacy policy, this privacy policy applies with respect to the collection, processing and disclosure of your personal information.

Please read this privacy policy carefully. By using and accessing any of the Services, you acknowledge that you have read this privacy policy and understand how your information is collected, used and disclosed as described in it.

Personal information we collect or process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you or to another person. Personal information does not include information collected anonymously or from which identifying data has been removed so that it cannot identify you or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, based on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details, including your name, address, billing address, shipping address, phone number and email address.
  • Financial information, including credit card numbers, debit card numbers, financial accounts, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details.
  • Account information, including username, password, security questions, preferences and settings.
  • Transaction information, including items you view, place in your cart, add to your wishlist, buy, return, exchange or cancel, and your past transactions.
  • Correspondence with us, including information you include in your communications with us, for example when you send an inquiry to customer support.
  • Device information, including information about your device, browser or network connection, your IP address and other unique identifiers.
  • Usage information, including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal information

We may collect personal information from the following sources:

  • From you directly, including when you create an account, visit or use the Services, contact us, or provide us with your personal information in any other way;
  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers, including when they are engaged to enable certain technologies and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How we use your personal information

Based on how you interact with us or any of the Services you use, we may use personal information for the following purposes:

  • Providing, customizing and improving the Services. We use your personal information to provide the Services to you, including performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and the items that interest you, sending you notifications related to your account, processing purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, enabling you to post reviews, and creating a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better customize and improve the Services.
  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional messages by email, text message or regular mail, and to show you online ads for products or services on the Services or other websites, including based on items you have previously purchased or added to your cart and other activity on the Services.
  • Security and fraud prevention. We use your personal information to authenticate your account, provide a safe payment and shopping experience, detect, investigate or take action regarding potentially fraudulent, illegal, unsafe or harmful activity, protect public safety, and secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account login details secure. We strongly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with you. We use your personal information to provide you with customer support, respond effectively to your requests, provide the Services to you efficiently, and maintain our business relationship with you.
  • Legal reasons. We use your personal information to comply with applicable law or respond to applicable legal process, including requests from law enforcement authorities or government agencies, to investigate or participate in civil discovery claims, potential or actual litigation, or other legal dispute proceedings, and to enforce our terms or policies or investigate potential violations of them.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this privacy policy. These circumstances may include:

  • With Shopify, vendors and other third parties that perform services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertising to you. For example, we use Shopify to support customized advertising with third-party services based on your online activity with various merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising and marketing based on your online activity with various merchants and websites.
  • When you direct us, ask us, or otherwise agree to our disclosure of certain information to third parties, such as shipping products to you or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our group of companies.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services and our rights and the rights of our users or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you send to the Services will be transferred to and shared with Shopify as well as third parties that may be located in countries other than the one where you live, in order to provide and improve the Services for you. In addition, to help protect, grow and improve our business, we use certain enhanced Shopify features that combine data and information obtained from your interactions with our store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, along with other merchants and with Shopify. In these circumstances, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify's Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information via the Shopify privacy portal link.

Third-party websites and links

The Services may provide links to other websites or online platforms operated by third parties. If you follow links to sites that are not ours or not under our control, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information on these sites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without restrictions on our use or that of a third party. Our inclusion of such links does not in itself constitute any endorsement of the content on those platforms or their owners or operators, except as disclosed in the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details set out below to request its deletion. As of the effective date of this privacy policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) the personal information of individuals under 16 years of age.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security". In addition, any information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services to you, comply with legal obligations, resolve disputes, or enforce applicable contracts and other policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, and may apply only in certain circumstances, and in certain cases we may deny your request as permitted by law.

  • Right to access / know. You may have the right to request access to the personal information we hold about you.
  • Right to deletion. You may have the right to request deletion of the personal information we hold about you.
  • Right to correction. You may have the right to request correction of inaccurate personal information we hold about you.
  • Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request its transfer to a third party, in certain circumstances and with certain exceptions.
  • Managing communication preferences. We may send you promotional emails, and you can opt out of receiving them at any time using the unsubscribe option displayed in the emails we send you. If you opt out, we may still send you non-promotional emails, such as those related to your account or purchases you have made.

You can exercise any of these rights where indicated in the Services or by contacting us using the contact details set out below. To learn more about how Shopify uses your personal information and any rights you may have, including rights relating to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you as a result of your exercise of any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. Under applicable laws, you may appoint an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details set out below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or to lodge your complaint with your local data protection authority.

International transfers

Please note that we may transfer, store and process your personal information outside the country where you live.

Where we transfer your personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority in the United Kingdom, as appropriate, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to this privacy policy

We may update this privacy policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised privacy policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this privacy policy, or if you would like to exercise any of the rights available to you, please contact us at +966 54 891 3146 or email us at juststrt070@gmail.com or contact us at Just Start, 3607 Prince Muhammad Ibn Abdulaziz St, Al Olaya Dist., RHOB3607, Riyadh 12313, Saudi Arabia.