Before you order

How do I find my belt or support size?

Belt: measure your waist at navel height. Support: measure around the relaxed knee, elbow or wrist. Compare with the size chart above — between sizes, message us on WhatsApp. Items without sizes (shaker, bottle, towel) are one size.

How do I clean the shaker and bottle?

Warm soapy water after every use, then let it dry open so it doesn’t hold odours. Check the product description for dishwasher suitability.

How do I care for towels, supports and belts?

Towels, supports and wraps: cold wash, no bleach, air dry away from high heat. Belts: wipe with a damp cloth and air dry.

When will my order arrive?

Riyadh in 1–3 business days, the rest of Saudi Arabia in 2–7. You’ll get a tracking number once it ships, and shipping cost is shown before you pay.

Can I return or exchange?

Yes, within 7 days of delivery in original condition and packaging. If it arrives damaged or wrong, we cover shipping. Message us on WhatsApp at 0548913146 or email juststrt070@gmail.com with your order number.

How can I reach you?

WhatsApp or call 0548913146, or email juststrt070@gmail.com. We reply daily, 10am–10pm.

Before you ask

Answers before you order

  • What if the product doesn't suit me?

    Returns and exchanges within 7 days of receipt, provided the product is in its original condition and packaging. Damaged or wrong shipments are on us.

    Return Policy
  • When will my order arrive? And how much is shipping?

    Riyadh in 1 to 3 business days, and the rest of the Kingdom's cities in 2 to 7. Shipping cost appears on the checkout page before you pay.

    Shipping Policy
  • Is payment secure?

    Payment happens on Shopify's encrypted page, and your card details never pass through the store or get saved in it.

    Privacy Policy
  • How do I care for the product?

    Washing and care instructions are written on each product page. In general: the shaker and bottle with warm water and soap, and the towel and supports with cold water and air drying.

  • I want to ask before I order

    Message us on WhatsApp and we'll answer you before the order, not after.

    Contact Us